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UK Delivery Options

We currently offer two delivery options in the UK. Please know that there will be no additional VAT or duty charges requested on delivery by our carriers.

Hermes home delivery: Free*

Signature required on delivery.
Once your order is shipped, we'll send a confirmation email including a tracking number, you can then follow the progress of your shipment.
* To qualify for free delivery you must spend more than £30.00 below that amount the cost is £3.95

Collect in store

  • Collect your parcel in our Tarporley Store.
  • The estimated delivery time will be between 2-5 working days, depending on the delivery address.

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    UK Delivery Costs

    Our Standard service is £3.95

    If you're spending over £30.00 delivery is free. 

    Dispatch is from Monday to Friday (excluding Public Holidays)

    EU DELIVERY
    Our Standard service is calculated at checkout

    If you're spending over €180 delivery is free. 

    EU orders are shipped duty and import tax paid.

    Dispatch is from Monday to Friday (excluding Public Holidays)

    Courier home delivery: Free*

    Signature required on delivery.
    Once your order is shipped, we'll send a confirmation email including a tracking number, you can then follow the progress of your shipment.
    * To qualify for free delivery you must spend more than €180.00 below that amount the cost is calculated at checkout.

    The estimated delivery time will be between 5-7 working days, depending on the delivery address.

    * Please know that there will be no additional VAT or duty charges requested on delivery by our carriers.

    RETURNS & EXCHANGES

    We now offer FREE Hermes ParcelShop returns to all UK Customers via 5,000 + local stores nationwide.

    You are entitled to a refund or an exchange if you contact Rebel & rain within 14 days of receipt to acknowledge the return. The items must have all their labels and be in perfect condition.

    Create return

    Delivery to European Locations.

    We currently ship to the following locations

  • Austria
  • Belguim
  • France
  • Germany
  • Ireland
  • Italy
  • Netherlands
  • Portugal
  • Spain
  • Dispatch is from Monday to Friday (excluding Public Holidays)

    Orders are shipped Duty and VAT paid using Courier Standard Delivery (tracked, signature required on delivery)

    After your payment has been processed you will receive a confirmation email.  Here you're able to view your order number and an overview of your order.

    European orders will usually be delivered within 5/7 work days from shipping date.

     

    Tax and Customs Duty Delivery outside the UK

    UK VAT is automatically deducted from the order during checkout when the invoice and delivery addresses are both outside the United Kingdom and N.Ireland.

    Destination country taxes, duties, and European VAT are automatically added (included) in the invoice.

    Customers are not responsible for payment of duties and taxes upon arrival as they are included in the invoice.  For more information please read our Customs Tax and Duty Information

     

    Delivery

    If something happens which is outside of our control and affects the estimated date of delivery, we will let you have a revised estimated date for delivery of the goods.

    Delivery of the goods will take place when we deliver them to the address that you gave to us.

    We may be unable to deliver the goods if we are unable to properly identify you.  Please be prepared to provide a form of ID (passport or photo-card driving licence) on delivery of goods.

    If you're not available to take delivery of your parcel, our delivery partner will leave a calling card advising if your parcel has been delivered to a safe location, left with a neighbour or how to arrange collection.